NJ Sales Support Specialist

Sales Domestic - Showroom · Fairfield, New Jersey
Department Sales Domestic - Showroom
Employment Type Full Time
Minimum Experience Experienced

Phillip Jeffries is looking for Sales Support Specialist to join our team in NJ Showroom!


We are currently seeking resumes for a Sales Support Specialist in our New Jersey Showroom. The ideal candidate must be self motivated and driven individual to support our Showroom Sales and Outside Sales team. This position will report directly to the Sales Project Manager.


What you will be doing:


Customer Service:

  • Be a PJ Ambassador by supporting the Inside and Outside Sales team with GROWING sales in the New Jersey territory.
  • Support sales team with existing Phillip Jeffries clients and assist in research to new clients
  • Handle the processing of sales orders; issue proforma invoices, accept and enter purchase orders, and processing payments
  • Follow-up on all open orders/proforma invoices.
  • Provide sales team with order and tracking information
  • Collaborate with Showroom team on handling all client inquiries.
  • Assist the sales team with exceeding weekly/monthly/ quarterly sales activity goals
  • Act as a liaison between Phillip Jeffries’ clients and our Claims department on claims resolution.

Inside Sales:

  • Becoming a trusted resource and develop lasting relationships with clientele
  • Assist clients in the showroom with shopping & sampling needs
  • Actively follow up on open orders and close sales
  • Schedule product presentations for both new collections as well as existing product
  • Communicate client reaction and needs in CRM
  • Provide current clientele information for direct marketing purposes
  • Generate weekly, monthly, and quarterly synopses of showroom activities
  • Get involved in industry events, specifically networking opportunities within architectural/interior design community.
  • Assist NJ outside & inside sales representative to facilitate events/marketing for the NJ showroom
  • Assisting with new launch showroom set up


Must have:


  • Must be passionate, driven, and humble individual
  • Must live within commute distance to Fairfield, NJ
  • Trade showroom experience; preferred
  • A minimum of 2 years of customer service experience
  • Team player
  • Analytical skills
  • Customer-centric mentality
  • Outstanding communication skills, both written and verbal
  • Proficient in MS Office
  • Well versed with ERP/CRM systems


Why Phillip Jeffries?

As a purpose-driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extending a rich benefits package to care for our most valuable assets, our team.


  • Unique culture that includes an annual Spirit Week with a focus on our core values, team building and having fun!
  • Frequent team building activities
  • Annual holiday party and picnic
  • Paid time off for community service with the ability to take (3) paid days off per year to volunteer during a work day and (3) days per year on a weekend earning you an additional (3) days of comp time



  • Competitive salary
  • Bonus program
  • Paid Time Off (PTO)
  • Paid holidays
  • Medical, dental and vision benefits
  • Complimentary Flu Vaccines
  • Tax advantages through Flexible Spending Accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
  • Financial protection through Accident, Short Term Disability, Hospital and Cancer Insurance
  • Identity theft protection
  • Retirement Plan in which company automatically contributes approximately 10% of your annual compensation

Phillip Jeffries, the world’s leader in natural, textured and specialty wallcoverings, has been providing award winning designs to the architectural and interior design community for over 40 years.  With a diverse collection of product, Phillip Jeffries has provided luxury goods that grace the walls of properties such as the Wynn Hotel in Las Vegas and the Barney’s New York stores as well as luxurious homes throughout the world.

To learn more about Phillip Jeffries, please visit us at www.phillipjeffries.com.

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  • Location
    Fairfield, New Jersey
  • Department
    Sales Domestic - Showroom
  • Employment Type
    Full Time
  • Minimum Experience