Quality Assurance Supervisor

Supply Chain · Fairfield, New Jersey
Department Supply Chain
Employment Type Full Time
Minimum Experience Manager/Supervisor

Phillip Jeffries is growing and we are actively searching for a Quality Assurance (QA) Supervisor!

Our team is searching for a highly motivated, dynamic and hands-on Quality Assurance Supervisor.  The ideal candidate is extremely detail-oriented, an excellent communicator and enjoys being a part of a winning team. This role will report to our Manufacturing Manager and will work a hybrid schedule.

What you will be doing:

  • Support the review and redesign of the quality systems and processes of the infrastructure of the organization so that  
    • (a) we are always optimizing the pursuit of our mission 
    • (b) all of the performance goals of every person and every department can be exceeded 
    • (c) our customers never have a reason to consider an alternative supplier 
  • Provide world-class quality standards to consistently provide customers What they want, when they want it, The Way they want it 
  • Support the invention, reinvention and reliable implementation of the most innovative, highest quality, most cost-effective Quality Management processes in the world 
  • Support quality assurance to ensure Quality Excellence goals are met and exceeded so that the company is operating in the most effective and efficient way possible 
  • Inform all of Customer Service, Import Export, Purchasing, and Production Personnel and Sales of all quality standards 
  • Being a steward of this organizations GWP, Mission, Vision and Values and having apprentice stewards at every level 
  • Make certain that the operational staff throughout the organization are the best informed, most capable, most highly-empowered, and most appropriately composed in this or any comparable industry 
  • Oversee corrective action process with external customers and vendors 
  • Analyze data from systems to provide recommended course of action to supervisor for the sake of operational excellence 
  • Annually measuring PJ Quality operations 
  • Ensure PJ operations What they want, When they want it, The Way they want it are the best in the industry by any measurement and metric 
  • Meet with Management or Directors and/or their designate, at a minimum, once a month to review progress of all projects 
  • Ensure all PJ products have written finished good specifications and are readily available to company employees 
  • Ensure PJ Quality maintains a library for master standards for all PJ products 
  • Provides confidence that quality requirements are being fulfilled 
  • Build inspection system for incoming shipments & outgoing shipments 
  • Create quality standard, guidelines and establish product tolerance for each collection. 
  • Ability to work with internal stakeholders and individual vendors to develop quality assurance specifications for every individual product including the target product quality and range of variances in both visual and written specification. 
  • Communicate standards to vendors. 
  • Monitor every production lot to ensure compliance to standards, either through lot inspection upon delivery or pre shipment outturn samples. 
  • Provide monthly metrics regarding vendor performance. 


Must have

  • 3+ years QA experience 
  • Previous experience managing a team
  • ISO and cGMP certified preferred 
  • Strong attention to detail 
  • Excellent written and verbal communication skills 
  • Upbeat, energetic, positive, can-do attitude 
  • Able to effectively multitask and shift direction quickly 
  • Excellent time management and follow up skills 
  • Proactive approach to problem solving 
  • Calm under pressure, level-headed  
  • Nimble  
  • Able to lift at least 50 pounds 
  • RF and WMS knowledge a plus 
  • Bilingual a plus 

Why Phillip Jeffries?

As a purpose-driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extending a rich benefits package to care for our most valuable assets, our team.


  • Stocked break room with complimentary healthy snacks and beverages
  • Easily accessible, just minutes from Routes 46, 80, 23 and GSP
  • Unique culture that includes an annual Spirit Week with a focus on our core values, team building and having fun!
  • Frequent team building activities
  • Annual holiday party and picnic
  • Beautifully designed office space that includes open concept and collaborative work spaces, large kitchen, library, inclusion of live plants, convenient nursing room, privacy rooms, and access to natural light via most all work stations
  • Paid time off for community service with the ability to take (3) paid days off per year to volunteer during a work day and (3) days per year on a weekend earning you an additional (3) days of comp time
  • Gym rewards of up to $240 per year for every month that at least 12 visits are made to one of +4000 facilities


  • Competitive salary
  • Bonus program
  • Paid days off
  • Paid holidays
  • Medical, dental and vision benefits
  • Complimentary Flu Vaccines
  • Retirement Plan in which company automatically contributes approximately 10% of your annual compensation
  • Tax advantages through Flexible Spending Accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
  • Financial protection through Accident, Short Term Disability, Hospital and Cancer Insurance
  • Identity theft protection

Phillip Jeffries, the world’s leader in natural, textured and specialty wallcoverings, has been providing award winning designs to the architectural and interior design community for over 40 years.  With a diverse collection of product, Phillip Jeffries has provided luxury goods that grace the walls of properties such as the Wynn Hotel in Las Vegas and the Barney’s New York stores as well as luxurious homes throughout the world.

To learn more about Phillip Jeffries, please visit us at www.phillipjeffries.com.

Thank You

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  • Location
    Fairfield, New Jersey
  • Department
    Supply Chain
  • Employment Type
    Full Time
  • Minimum Experience