Phillip Jeffries is expanding our IT team and we are looking for an IT Helpdesk Specialist to join us!
In this role, you will ensure that IT Service Requests are processed quickly and efficiently, and that PJ users are supported in their IT needs. The ideal candidate must be able think on their feet and has the motivation to think proactively. The ideal candidate must be willing to work, 11:00 am to 8:00 pm EST Monday through Friday. This is a hybrid work from home/ work from HQ office opportunity. This position will report directly to our IT Operations Manager.
What you will be doing:
Responsible for ensuring that Help Desk tickets are:
Responsible for setting up users:
Responsible for setting up hardware:
Responsible for installation and user configuration of:
Responsible for maintenance of:
Responsible for IT portion of
Responsible for clear communication with
Responsible for preparing and delivering:
Why Phillip Jeffries?
As a purpose-driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extending a rich benefits package to care for our most valuable assets, our team.
Other PJ Perks & Benefits:
Phillip Jeffries, the world’s leader in natural, textured and specialty wallcoverings, has been providing award winning designs to the architectural and interior design community for over 40 years. With a diverse collection of product, Phillip Jeffries has provided luxury goods that grace the walls of properties such as the Wynn Hotel in Las Vegas and the Barney’s New York stores as well as luxurious homes throughout the world. To learn more about Phillip Jeffries, please visit us at www.phillipjeffries.com.
Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.
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